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Shipping Policy

Orders are processed Monday through Friday. Orders placed after 11am Fridays will ship the next business day. We will notify you if there is an issue with shipping your order. FREE SHIPPING on all the products. Please be aware that ordered items may arrive in separate boxes. Shipping and Custom fees are nonrefundable. 

We ship nationwide across the contiguous (lower 48) states, as well as Alaska, Hawaii, Puerto Rico and other USA territories. 

Our carriers deliver Monday to Friday, 9am - 5pm. Special deliveries can be made on Saturday, Sunday or Bank Holidays which are chargeable. Please ensure you are available to sign for your parcel. If you are not there to receive your delivery, please follow the instructions on the card left for you or contact us for more information.  

We ship most international packages via UPS and DHL. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels. Import duites are not covered for international shipments. Free shipping to most countries.

We ship around the globe. So wherever you are, you can get our Printed Backdrops/Banners at the best prices. Email us for more details on delivery time for your address.

Customers are responsible for sales tax and any other local taxes for the order they placed with
Backdropsource bearing no responsibility for taxes pertaining to your local city or state.

International orders are generally subject to local import duties and taxes. Please note that the Import Duty and Taxes charge will be extra as per the Customs of Destination country and cannot be confirmed beforehand and will be borne by the customer. 

 At Backdropsource, we strive to provide our customers with a seamless and satisfactory shopping experience. However, we would like to clarify that we are not liable for any delays in deliveries to our customers. While we make every effort to ensure timely shipment, unforeseen circumstances such as transportation issues or logistical challenges may occasionally arise, causing delays beyond our control.

Furthermore, we regret to inform our customers that we are unable to provide any additional compensation for any losses incurred due to late deliveries. We understand the inconvenience this may cause and sincerely apologize for any inconvenience caused. Rest assured, we are constantly working to improve our delivery processes and minimize any potential delays.

Should you encounter any issues with your order, we encourage you to reach out to our customer support team. They will diligently assist you in resolving any concerns and provide you with the necessary information regarding the status of your shipment. We value your trust and are committed to delivering the highest level of service possible.